Conducting Effective Return on Investment

Conducting Effective Return on Investment (ROI) Evaluations

Introduction :

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

Delivering effective Return on Investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions is a valuable skill to add for your career. This course will help you develop the needed skills for effective ROI evaluations. It will help you in developing data collection plans, collecting various types of hard and soft data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, calculating return-on investment, and identifying intangible benefits.

Objectives:

After participating in this course, participants will be able to:

1. Understand the nature of data and effective methods to collect it.
2. Differentiate between hard and soft data, and how to use both.
3. Deliver effective Return on Investment (ROI) evaluations for learning and performance
4. Use appropriate methods to isolate the effects of programs, and convert data to monetary values
5. Tabulate appropriate program costs and calculate the ROI
6. Identify the drivers for ROI accountability and develop an evaluation plan for one of your own programs.

Content:

Module 1:

1. Introduction in the ROI model.
2. The process of the ROI model.
3. The definition of Evaluation planning.

Module 2:

1. Effective evaluation planning.
2. What is hard data?
3. Categories of hard data.

Module 3:

1. What is soft data?
2. Categories of soft data.
3. Hard Data vs. Soft Data.
4. Objectives of the solution.
5. Evaluation plans.

Module 4:

1. Baseline Data.
2. The definition of data collection.
3. Effective methods of data collection.
4. Collect data during solution implementation.
5. Following up data.

Module 5:

1. Designing questionnaires.
2. Improving the response rate for questionnaires
3. Effective data analysis.
4. Isolating the effects of the solution
5. Capturing the costs of the solution

Module 6:

1. Reporting effectively.
2. Implementation issues.
3. Overcoming the issues that might face the implementation process.

Module 7:

1. Cost-saving approaches to ROI.
2.  
3. Case study.

Who Should Attend?

1. This program is for anyone in an organization who manages a training function or anyone responsible for determining the impact of learning and change interventions.
2. This program can be beneficial even for those who have a strong research and measurement background.