The Working Environment and Employee Relations

Introduction :

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

 As a manager, you should understand the nature of your employees and their relations in order to keep the working environment always healthy and productive.This course will show you how you can win by employing your staff well. You will examine the latest ideas and thinking to equip you for ‘Best Practice ER’. ER cannot be just about employees. It is the perceptions of employee and employer, of their mutual obligations.  Now you should ask yourself , do I keep my employees engaged? How? What am I trying to achieve?

Objectives:

After attending this course, participants will be able to:

1. Improve the working environment and turn it into a healthy one.
2. Create strong bonds among employees.
3. Increase the level of engagement and productivity.
4. Receive the support and trust of line managers which will motivate them.
5. Full utilization of the intellectual capital available.
6. Cut extra recruitment costs and make the process more efficient.
7. Increase the firm's profits.

Content:

Module 1:

1. What do we mean by ER?
2. What is a corporate culture?
3. How does corporate culture affect ER?

Module 2:

1. How to design friendly ER policies and procedures?
2. How can stressful policies effect ER?
3. Human Resource Key Result Areas (KRAs) definition.
4. Impact of managing Human Resource Key Result Areas (KRAs).

Module 3:

1. The effective role of line managers in ER.
2. Appreciating staff and treating them as a source of revenue not cost.
3. Impact of staff on the bottom-line.

Module 4:

1. Defining competency to use individuals to greatest effect
2. Innovation and securing profits.
3. Opening channels for employees’ creativity and new ideas.

Module 5:

1. Motivating staff and managing performance.
2. Assessment and evaluation.
3.  
4. Case study.

Who Should Attend?

This course is important for all managers with responsibility for staff who wish to understand the latest developments in the field of Employee Relations (ER). Whilst ER is an integral part of HR, this course is not just for HR staff. The importance of high quality ER has a direct impact upon levels of service, profit, standards, business ethics, corporate social responsibility and corporate governance and ER is a topic that should be widely understood throughout each organization.