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Achieving Excellence through Performance Development

Achieving Excellence through Performance Development


Achieving Excellence through Performance Development


This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field. 

Performance development is The process of identifying, evaluating and developing the work performance of employees in the organization, so that organizational goals and objectives aremore effectively achieved, while at the same time benefiting employees in termsof recognition, receiving feedback, catering for work needs and offering careerguidance. It is very important to take it in consideration to ensure the sustainability of the organization. The course will discuss many amazing topics like

definition and concepts of performance development, internal and external drivers, flexibility and adaptation to change as well as many other topics.


After finishing this course , participants will be able to:

  1. Assist in the achievement of the strategic priorities of the organization.
  2. Better align staff capabilities with the organization's guiding principles.
  3. Plan individual performance consistent with the operational goals of the work unit.
  4. Enable staff to gain a sound understanding and definition of roles,

responsibilities, capability and anticipated achievements through self-assessmentand feedback.

  1. Provide constructive feedback about individual performance and progress.
  2. Plan professional development and support for career development through

access to appropriate professional development activities.

  1. Assist individual staff to realize their full potential and achieve their aspirations.
  2. Recognize high performing staff for their positive achievements and contributions.
  3. Encourage and develop mutual trust, respect and understanding between staff

and their supervisor.

  1. Enable performance problems to be identified and addressed at an early stage. 


Module 1:

Definition and concepts of performance development.

Internal and external drivers.

Flexibility and adaptation to change.

Self-assessment and its advantages.

Your assessment as a manager must be well balanced.

Module 2:

Problems of error in Performance Reviews.

The overall assessment.

Career planning concept.

Needs analysis tools.

Analyzing other options and alternatives.

Module 3:

Principles of adult learning.

Performance improvement through coaching.

Characteristics of a good coach.

Listening skills.

Module 4:

The benefits of planning.

Goals, targets and priorities.

Duties allocation.

Annual  team briefing.

Module 5:

Development needs facilitation.

Annual meetings with supervisors.

Free of discrimination and harassment environment.

Leadership contributions.

Module 6:

Areas to focus your energy on.

Level of professional development support required.

Problems of error in performance reviews.

Find out how competency is related to your role.

Multi-sensory learning.

Module 7:

Regular receiving and providing feedback.

SWOT analysis.

Rewarding systems.

Values, vision and mission.


Who should attend? 

  • All staff in the field of organizational development, performance development, productivity, service and public relations.


Kuala Lumpur

no dates specified yet !


no dates specified yet !


no dates specified yet !