Preparation of a Professional Office Manager and an E-Secretary

Preparation of a Professional  Office Manager and an E-Secretary

Introduction:

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

Coordinating office activities and performing tasks that will facilitate the ongoing operations in the organization. Efficient important activities such as scheduling meetings, recording office documents and preparing reports are all important to keep the organization's activities smooth. This course will help you achieve such operations efficiently and effectively in which it will tackle important topics such as the role of an office manager, how to framework for success, keys to conduct effective communication, filing and archiving system by using computer, and exercise as well as case studies.

Objectives:

After finishing this course, candidates will be able to:

1. Realize the crucial role they play as an office manager or an e-secretary.
2. Be Able To Plan, Organize And Prioritize Effectively By Using Computer.
3. Use computer for efficientplanning, organizing and prioritizing.
4. File and archive systems by using computer effectively.
5. Create  a productive and efficient office environment.
6. Organize and structure procedures by using computer.
7. Efficiently manage their time.
8. File and archive theirelectronic documents easily.
9. Use office management software which will increase the affectivity and efficiency of processes  .

Contents:

Module 1:

1. Who is an office manager?

1. Roles of an office manager.
2. Responsibilities of an office manager.

Module 2:

1. Step by step planning for success.
2. Documentation control through having the facts at your fingertips.
3. Structuring processes and procedures.
4. Problem solving and decision making.

Module 3:

1. Email for a better communication.

1. Office management software.

1. Filing and classifying files.
2. Making presentations.
3. Using a computer for a better time management.
4. Planning for meetings using a computer.

Module 4:

1. Different technique for efficient filing and archiving processes.
2. Document preparation, identification and classification.
3. Office etiquette.

1. Protection of confidential and sensitive information.

1. Creating  aprofessional image.
2. Policies and procedures needed.

1. Archiving your e-mail and documents.
2. Exercises and case studies.

Who should attend?

1. Office Managers
2. Management Assistants.
3. Senior Secretaries.
4. Anyone Becoming An Office Manager, Executive Secretary, Or Taking Office Management Responsibilities.

1.  
2.  
3. Professionals involved in trainings related to the topic.
4. Interested candidates like graduates and undergraduates.