• 00601137646003
  • info@iahrd.com
  • Home
  • courses
  • Managing Essential Documentation and Recording Processes

Managing Essential Documentation and Recording Processes

Managing Essential Documentation and Recording Processes

CUSTOMER SERVICE, OFFICE AND SE


Managing Essential Documentation and Recording Processes

 

Introduction:

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

Recording and documentation processes are extremely important to the organization in which it prevents breakdowns. If records, whether paper or electronic, are not managed properly, the organization will lose its credibility especially when information requests occur. From here, the importance of good management of documents and records arise. This course will handle important topics such as what is the documentation and recording processes,  the benefits of effective documenting and recording, audit trails, creating forms and managing them, work flow management, filing and saving forms, technology options to facilitate the process, types of documentation systems, restoring and backup.

Objectives:

After completing this course, you will be able to:

  1. Havean understanding of concepts relating to the accessibility of information.
  2. Retrieve , disseminate, store and archive requirements within the electronic context. Formalize different  key issues surrounding their ongoing management.
  3. Create, save and file different forms.
  4. Understand the need for a paperless office.
  5. Apply different types of documentation systems.
  6. Efficiently and effectively prepare reports to meet deadlines.
  7. Restore and backup documents and records.

Content:

Module 1:

  1. What is EDMS?
  2. EDMS benefits.
  3. Why to have a paperless office?
  4. Document capture.
  5. Scanning of documents.
  6. OCR and image processing.
  7. Indexing, archiving and retrieval.

Module 2:

  1. Document Management Document Control
  2. Audit trails.
  3. Reports
  4. Forms management.
  5. Forms creation.

Module 3:

  1. Filling and saving forms and data.
  2. Document distribution and its effect on work flow management.
  3. Document distribution through an electronic mail.
  4. Concepts and demonstration.
  5. Navigation and document browsing.
  6. Application independent viewers.
  7. ISO 9000 and regulatory requirements.

 

Module 4:

  1. Technology updates and its importance.
  2. Encryption.
  3. Authoring systems.
  4. Card/Folio based systems.
  5. Types of documentation systems.
  6. Off the Shelf Vs. Customs Systems
  7. Efficient allocation of resources.
  8. EDMS Management.
  9. EDMS implementations.
  10. Updating the system to increase efficiency.
  11. Futuristic topics.

Module 5:

  1. Documents on demand.
  2. Multimedia documentation.
  3. Process context diagram.
  4. Process flow.
  5. Roles and responsibilities.
  6. Potential Process Measurements.
  7. Back- ups and restoring processes.
  8. Helpful document management software products.
  9. Best- practice in document management procedures(based on ISO Standards).
  10. Document creation templates.

Who should attend?

  1. Managers
  2. Admin Staffs
  3. Document Controller
  4. Secretaries
  5. HR Employees
  1. Supervisors Of All Industries who are interested in paperless operations.
  2. Interested candidates such as graduates and undergraduates.

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 06-01-2020 10-01-2020 Enquire
Course Code:3988
2 3,250 02-03-2020 06-03-2020 Enquire
Course Code:3989
3 3,250 04-05-2020 08-05-2020 Enquire
Course Code:3990
4 3,250 06-07-2020 10-07-2020 Enquire
Course Code:3991
5 3,250 31-08-2020 04-09-2020 Enquire
Course Code:3992
6 3,250 02-11-2020 06-11-2020 Enquire
Course Code:3993

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,950 05-01-2020 09-01-2020 Enquire
Course Code:5344
2 2,950 01-03-2020 05-03-2020 Enquire
Course Code:5345
3 2,950 03-05-2020 07-05-2020 Enquire
Course Code:5346
4 2,950 28-06-2020 02-07-2020 Enquire
Course Code:5347
5 2,950 30-08-2020 03-09-2020 Enquire
Course Code:5348
6 2,950 01-11-2020 05-11-2020 Enquire
Course Code:5349

London

# Price ($) From
d-m-Y
To Action
1 4,500 24-02-2020 28-02-2020 Enquire
Course Code:6363
2 4,500 20-04-2020 24-04-2020 Enquire
Course Code:6364
3 4,500 22-06-2020 26-06-2020 Enquire
Course Code:6365
4 4,500 17-08-2020 21-08-2020 Enquire
Course Code:6366
5 4,500 19-10-2020 23-10-2020 Enquire
Course Code:6367
6 4,500 21-12-2020 25-12-2020 Enquire
Course Code:6368

Doha

# Price ($) From
d-m-Y
To Action
1 3,250 13-01-2020 17-01-2020 Enquire
Course Code:3049
2 3,250 11-05-2020 15-05-2020 Enquire
Course Code:3050
3 3,250 07-09-2020 11-09-2020 Enquire
Course Code:3051