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A Professional Office Manager Protocol Preparation for Planning VIP Visits

A Professional Office Manager Protocol Preparation for Planning VIP Visits

CUSTOMER SERVICE, OFFICE AND SE


A Professional Office Manager Protocol Preparation for Planning VIP Visits

Introduction:

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

This course will give you the essentials to understand the protocol of office managers of VIP's. You will skills and competencies as well as ethics needed. Important topics will be covered such as the proper status and respective responsibilities, Office Managers’ proper status and respective responsibilities, competencies, ethics, and honor, V.I.P. visits, meetings, ceremonies, and special events, awakening emotional intelligence, the organization set up, handling other high ranking executives and owners, office staff and their responsibilities, general knowledge and job knowledge, precedence, titles and forms of address, administrative tools, first impression and halo error, styles of leadership, self-management, social skills and performance management

 

Objectives: 

After attending this course, participants will be able to:

  1. Understand Protocol Officer core competencies, ethics, and honor.
  2. Define  different concepts like leadership, emotional intelligence, and customer service.
  3. Plan and orchestrate  V.I.P. visits, meetings, ceremonies, and special events.
  4. Identify  precedence, titles and forms of address.
  5. Conduct a protocol event planning process.
  6. Apply office management and administrative tools.
  7. Become a strategic asset using your talents to empower business relationships.

Contents: 

Module 1:

  1. What is a proper status and a respective responsibility?
  2. Office Managers’ proper status and respective responsibilities.
  3. Competencies, ethics, and honor.

Module 2:

  1. V.I.P. visits, meetings, ceremonies, and special events.
  2. Awakening emotional intelligence.
  3. The organization set up.
  4. Locating my position.

Module 3:

  1. Handling other high ranking executives and owners.
  2. Office staff and their responsibilities.
  3. General knowledge and job knowledge.
  4. Precedence, titles and forms of address.

Module 4:

  1. Administrative tools.
  2. First impression and halo error.
  3. Listening skills.
  4. Styles of leadership.

Module 5:

  1. Self-perception.
  2. Self-management.
  3. Social perception.
  4. Social skills.
  5. Performance management.

Who should attend? 

  1. Office Managers Of CEOs or General Managers,
  2.  Executive Secretaries at high-ranking staff offices.
  3. Government and industry Protocol Officers.
  4. Embassy Personnel.
  5. Staff involved in Government Relations,
  6. International Marketing Representatives.
  7. Sales Representatives.
  8. Meetings and special events planners
  9. International Corporate Representatives.
  10. Government Representatives.
  11. Administrative Professionals.
  12. Private Consultants.
  13. Interested candidates.

 

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 06-01-2019 10-01-2019 Enquire
Course Code:4036
2 3,250 03-03-2019 07-03-2019 Enquire
Course Code:4037
3 3,250 05-05-2019 09-05-2019 Enquire
Course Code:4038
4 3,250 07-07-2019 11-07-2019 Enquire
Course Code:4039
5 3,250 01-09-2019 05-09-2019 Enquire
Course Code:4040
6 3,250 03-11-2019 07-11-2019 Enquire
Course Code:4041

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,950 25-02-2019 01-03-2019 Enquire
Course Code:5392
2 2,950 29-04-2019 03-05-2019 Enquire
Course Code:5393
3 2,950 24-06-2019 28-06-2019 Enquire
Course Code:5394
4 2,950 26-08-2019 30-08-2019 Enquire
Course Code:5395
5 2,950 28-10-2019 01-11-2019 Enquire
Course Code:5396
6 2,950 30-12-2019 03-01-2020 Enquire
Course Code:5397

London

# Price ($) From
d-m-Y
To Action
1 4,500 25-02-2019 01-03-2019 Enquire
Course Code:6411
2 4,500 22-04-2019 26-04-2019 Enquire
Course Code:6412
3 4,500 24-06-2019 28-06-2019 Enquire
Course Code:6413
4 4,500 19-08-2019 23-08-2019 Enquire
Course Code:6414
5 4,500 21-10-2019 25-10-2019 Enquire
Course Code:6415
6 4,500 23-12-2019 27-12-2019 Enquire
Course Code:6416

Amsterdam

# Price ($) From
d-m-Y
To Action
1 4,500 11-03-2019 15-03-2019 Enquire
Course Code:3073
2 4,500 08-07-2019 12-07-2019 Enquire
Course Code:3074
3 4,500 04-11-2019 08-11-2019 Enquire
Course Code:3075

Athens

# Price ($) From
d-m-Y
To Action
1 4,500 04-03-2019 08-03-2019 Enquire
Course Code:7446
2 4,500 01-07-2019 05-07-2019 Enquire
Course Code:7447
3 4,500 28-10-2019 01-11-2019 Enquire
Course Code:7448

Barcelona

# Price ($) From
d-m-Y
To Action
1 4,500 25-02-2019 01-03-2019 Enquire
Course Code:8154
2 4,500 24-06-2019 28-06-2019 Enquire
Course Code:8155
3 4,500 21-10-2019 25-10-2019 Enquire
Course Code:8156

Copenhagen

# Price ($) From
d-m-Y
To Action
1 4,500 18-02-2019 22-02-2019 Enquire
Course Code:8862
2 4,500 17-06-2019 21-06-2019 Enquire
Course Code:8863
3 4,500 14-10-2019 18-10-2019 Enquire
Course Code:8864

Frankfurt

# Price ($) From
d-m-Y
To Action
1 4,500 11-02-2019 15-02-2019 Enquire
Course Code:9570
2 4,500 10-06-2019 14-06-2019 Enquire
Course Code:9571
3 4,500 07-10-2019 11-10-2019 Enquire
Course Code:9572

Madrid

# Price ($) From
d-m-Y
To Action
1 3,000 04-02-2019 08-02-2019 Enquire
Course Code:13242
2 3,000 03-06-2019 07-06-2019 Enquire
Course Code:13243
3 3,000 30-09-2019 04-10-2019 Enquire
Course Code:13244

Milan

# Price ($) From
d-m-Y
To Action
1 3,000 28-01-2019 01-02-2019 Enquire
Course Code:13815
2 3,000 27-05-2019 31-05-2019 Enquire
Course Code:13816
3 3,000 23-09-2019 27-09-2019 Enquire
Course Code:13817

Munich

# Price ($) From
d-m-Y
To Action
1 3,000 21-01-2019 25-01-2019 Enquire
Course Code:14523
2 3,000 20-05-2019 24-05-2019 Enquire
Course Code:14524
3 3,000 16-09-2019 20-09-2019 Enquire
Course Code:14525

Paris

# Price ($) From
d-m-Y
To Action
1 4,500 14-01-2019 18-01-2019 Enquire
Course Code:10872
2 4,500 13-05-2019 17-05-2019 Enquire
Course Code:10873
3 4,500 09-09-2019 13-09-2019 Enquire
Course Code:10874

Stockholm

# Price ($) From
d-m-Y
To Action
1 4,500 07-01-2019 11-01-2019 Enquire
Course Code:10164
2 4,500 06-05-2019 10-05-2019 Enquire
Course Code:10165
3 4,500 02-09-2019 06-09-2019 Enquire
Course Code:10166

Vienna

# Price ($) From
d-m-Y
To Action
1 4,500 29-04-2019 03-05-2019 Enquire
Course Code:11580
2 4,500 26-08-2019 30-08-2019 Enquire
Course Code:11581
3 4,500 30-12-2019 03-01-2020 Enquire
Course Code:11582

Zurich

# Price ($) From
d-m-Y
To Action
1 4,500 29-04-2019 03-05-2019 Enquire
Course Code:12288
2 4,500 26-08-2019 30-08-2019 Enquire
Course Code:12289
3 4,500 23-12-2019 27-12-2019 Enquire
Course Code:12290