Skills of Professional Protocol, Etiquette, Ceremonies And VIP_s Management

Skills of Professional Protocol, Etiquette, Ceremonies And VIP's Management

Introduction:

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

Protocol is a mixture of good manners and common sense, which facilitates effective communication between officials and their representatives.Etiquette is the accepted behavior when people deals with each other, it is considered to be a set of rules to be followed. The course will make you aware of such rules that are extremely important in for effective and proper communication. The course will handle topics such as the definition of etiquette and protocol, the purpose of etiquette and protocol, uniform and dress code for men and women, civilian and military persons,acceptance and withdrawal of formal invitations with a professional attitude, recalling an invitation, postponing an invitation, married couples and mixed dinners,  no hostess dinners, no co-host dinners, and many other exciting topics.

Objectives: 

After attending this course, participants will be able to:

1. Define protocol and etiquette.
2. Understand different situation and be able to deal with them politely.
3. Have practical experience in the field, in which participants will experience a real life simulation.
4. Deal with invitation whether to accept it or withdraw it in a professional way.
5. Compare between dress code for men and women.
6. Manage events and deal with different situations they will face.

Contents: 

Module 1:

What is protocol?

What is etiquette?

General rules.

Module 2:

Planning for an event.

Planning checklist.

Official and social calls.

Module 3:

Sending formal invitations.

Telefax and telephone invitations.

Formal Invitations vs. Informal Invitations.

Receiving formal invitations.

To accept or withdraw a formal invitation.

Postponing an invitation.

Module 4:

Dress codes.

Uniform for men.

Uniform for women.

Co-host Dinner vs. no Co-host Dinner.

Module 5:

Introducing people.

Carefully choosing your words.

Seats arrangement depending on the shape of the table.

Formal dinners and toasts.

Married and unmarried couples at dinners.

Evaluation checklist.

Taking feedback for continuous improvement.

Who should attend? 

1. Office Managers Of CEOs.
2. General Managers.
3. Executive Secretaries at high ranking staff offices.
4. Government and Industry Protocol Officers
5. Embassy Personnel.
6. Government Relations, International Marketing and Sales Representatives.

1. Special Event Planners

1. International Corporate,
2. Government Representatives.
3. Private Consultants.
4. Interested candidates.