Key Elements of Operations Management

Introduction :

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

Operations management is the administration of business practices to create the highest level of efficiency possible within an organization. The main purpose of operations management is to convert materials and labor into goods and services as efficiently as possible. When operations management is applied in a professional way, the profits will dramatically increase. It will also balance the costs with the revenues to enable and facilitate the process of decision-making. It involves utilizing every type of resources around like staff, material, equipment and technology. Remember that we got your back to achieve your goals till the end!

Objectives:

After attending this course , participants will be able to:

1. Identify an operations system with some known standard configurations
2. Make an assessment of the complexity of an operations system
3. Compute cycle times for operations and estimate capacity of the system
4. Understand the various components of a supply chain and the need to configure them appropriately
5. Identify methods for reducing bullwhip effect in supply chains
6. Understand and relate the concept of Lean Management to one’s own business situation
7. Initiate process & productivity improvement using NVA Analysis
8. Use specific tools and techniques to analyze quality problems
9. Monitor a process using control charts

Content :

Module 1:

1. What do we mean by 'operation management' ?
2. What is the purpose of operation management?
3. Careers in operation management.

Module 2:

1. Functions within operations management.
2. Operations, finance, marketing and other functions.
3. The scope of operations management.

Module 2:

1. The historical evolution of operations management.
2. The human relations movement.
3. Introduction to acceptance sampling.

Module 3:

1. Single and multiple sampling plans.
2. Total quality management and quality tools.
3. Obstacles of implementing TQM.

Module 4:

1. Assessing the complexity of an organization system.
2. Cycle times for operations.
3. Components of a supply chain.

Module 4:

1. Bullwhip effect reduction methods.
2. What do we mean by Lean Management?
3. The purpose of Lean Management.

Module 5:

1. NVA analysis and productivity improvements.
2. Analyzing quality problems using specific tools.
3.  

Who should attend?

1. Middle managers.
2. Supervisors.
3. Section heads.
4. Individuals moving to managerial roles.
5. Interested candidates.