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Critical Thinking and Problem Solving

Critical Thinking and Problem Solving

BUSINESS IMPROVEMENT AND QUALITY


Critical Thinking and Problem Solving

Introduction:

Problem solving and thinking ‘outside-the-box’ can help your business to expand in new directions and look in new ways at its current operating systems.

Objectives:

At the end of this program, participants will be able to:

  • Understand how to think critically in different situations
  • Observe examples of problems that have occurred within their business and understand how they could have been handled differently
  • Implement preventative techniques to stop problems from occurring
  • Understand ways in which different approaches apply to different situations
  • Have a range of problem solving techniques at hand for necessary situations
  • Asses at speed a variety of possible solutions to problems and determine the best option

Contents:

Module 1 - Introduction and Leveraging Personal Thinking Styles

  • Balancing people, processes and tools for optimal decisions
  • Business drivers that demand creative problem solving
  • Deciphering critical thinking
  • The Herrmann Brain Dominance Instrument (HBDI)
    • MacLean's Triune Brain Theory
    • Assessing your preferred approach to thinking o Leveraging whole-brain thinking
    • Identifying left/right-brain dominance
  • Analyzing personal preferences
    • Identifying your own natural brain dominance
    • Determining non-dominant approaches
  • Managing thinking preferences
    • Avoiding quadrant bias
    • Bridging opposing styles
    • Predicting co-worker profiles

Module 2 - Unleashing Your Creativity and Solving Problems Using Analysis and Prioritization

  • The creative environment
    • Setting the creative stage
    • The power of positive communication
    • Identifying elements that stimulate creativity o Eliminating barriers to innovation
  • Group creative thinking
    • Brainstorming options
    • Challenging assumptions
    • Dispelling personal and corporate myths
  • The iterative mind
    • Moving between quadrants
    • Valuing non-dominant preferences
    • Stretching outside your personal style
  • Recording the creative process
    • Drawing mind maps
    • Chart writing
  • Systematic approaches to problem solving
    • Defining criteria
    • Focusing on outcomes
    • Leveraging left-brain thinkers
    • Applying questioning techniques
    • Deconstructing problems using stair-step techniques
  • Analyzing the creative process
    • Identifying business-critical ideas
    • Categorizing, prioritizing and purging
  • Avoiding analysis paralysis
    • Overcoming the "It won't work here" mentality
    • The Five Monkeys Syndrome or "But we've always done it this way"
    • Analyzing for outcomes, not solutions
  • Applying analysis models
    • Situation assessment
    • Decision analysis
    • Problem evaluation

Module 3 - Translating Creativity and Analysis into Practical Application

  • Organizational politics
    • Recognizing the workplace culture
    • Maintaining outcome-focused goals
  • The influence of decision-making styles
    • Recognizing your own blind spots
    • Self-awareness and self-regulation
    • Forming a coalition with style opposites
  • Deploying your decision
    • Clearly expressing analysis results
    • Ensuring organizational benefit
    • Guaranteeing maximum buy-in

Module 4 - Putting It All Together

  • Integrating your solution into the business
    • Creating a whole-brain presentation
    • Strengthening your non-dominant position
    • Adjusting communication to thinking styles
    • Transforming confrontation into communication
  • Continuing your development
    • Conducting self-checks
    • Being persistent: a key trait of successful creative
    • Mapping thinking skills to your business

Module 5 - Your Personal Decision-Making Toolkit

  • Your personal thinking style
  • Your stakeholders' styles
  • Flexing to colleagues' styles
  • Committing to your Personal Action Plan
  • Checklists for success

Who should attend?

This course is designed for all.

 

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,750 26-02-2018 02-03-2018 Enquire
Course Code:2811
2 2,750 23-04-2018 27-04-2018 Enquire
Course Code:2812
3 2,750 25-06-2018 29-06-2018 Enquire
Course Code:2813
4 2,750 27-08-2018 31-08-2018 Enquire
Course Code:2814
5 2,750 22-10-2018 26-10-2018 Enquire
Course Code:2815
6 2,750 24-12-2018 28-12-2018 Enquire
Course Code:2816

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 14-01-2018 18-01-2018 Enquire
Course Code:2943
2 3,250 18-03-2018 22-03-2018 Enquire
Course Code:2944
3 3,250 20-05-2018 24-05-2018 Enquire
Course Code:2945
4 3,250 15-07-2018 19-07-2018 Enquire
Course Code:2946
5 3,250 16-09-2018 20-09-2018 Enquire
Course Code:2947
6 3,250 18-11-2018 22-11-2018 Enquire
Course Code:2948

London

# Price ($) From
d-m-Y
To Action
1 4,250 15-01-2018 19-01-2018 Enquire
Course Code:4510
2 4,250 19-03-2018 23-03-2018 Enquire
Course Code:4511
3 4,250 21-05-2018 25-05-2018 Enquire
Course Code:4512
4 4,250 16-07-2018 20-07-2018 Enquire
Course Code:4513
5 4,250 17-09-2018 21-09-2018 Enquire
Course Code:4514
6 4,250 19-11-2018 23-11-2018 Enquire
Course Code:4515