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The Art of Human Resource Management

The Art of Human Resource Management

HUMAN RESOURCES AND TRAINING


The Art of Human Resource Management

Objectives:

By the end of the program, participants will be able to:

  • Describe the role or purpose of the HR function and the contribution.
  • The HR function makes to the achievement of organisational goals
  • Explain the key principles and practices involved in
  • Becoming an ”Employer of Choice”.
  • Describe the contribution required of HR professionals and the skills needed to perform effectively.
  • Plan to develop personal effectiveness.

Contents

Module 1 - HR as part of the business

  • The Context.
  • Socio-economic developments.
  • Pressures on HR.
  • The need for change.
  • Nationalization.
  • Handling change.
  • HR’s strategic role.

Module 2 - The Component parts of the HR Function

  • Inducfion.
  • Recruitment and Selection.
  • Employee Relations.
  • Handling Disciplinary and Grievance Issues.
  • Performance Management.

Module 3 - Developing an HR Strategy

  • Evolution of HR from Tactical to Strategic.
  • Definition of HR Roles.
  • HR Business Partners.
  • Outsourcing.
  • The Role of HR within Strategy Formulation.
  • Organisational Aims and Culture.
  • The keys to success in Strategic Business Planning.
  • Impact of Technology.
  • The challenge for HR.
  • ERM - the new CRM?

Module 4 - The Personal Skills Involved

  • Interpersonal Skills.
  • Counseling.
  • Giving and Receiving Feedback.
  • Coaching.
  • The Ask/Tell Matrix.
  • Handling Conflict.
  • Personal Organisation.
  • Delegation.
  • Influencing Skills.
  • Managing Conflict.
  • Assertiveness.

Module 5 - The future for HR?

  • The personal skills needed for the future.
  • Influencing Skills.
  • Managing Conflict.
  • Assertiveness.
  • Human Capital Management.
  • Current approaches to Measurement.
  • Internal and External reporting Frameworks.
  • Planning for the future.

Who should attend?

  • Professionals or Supervisors acquiring responsibility for the HP or Personnel
  • HP or Personnel Generalists.
  • Specialists returning to, or moving to, a Generalist Role.
  • Established HR Professionals wishing to obtain new ideas.
  • Newly appointed HR professionals.
  • Professionals or Supervisors or Team Leaders who wish to improve their knowledge of professional HR.

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,750 12-02-2018 16-02-2018 Enquire
Course Code:3015
2 2,750 09-04-2018 13-04-2018 Enquire
Course Code:3016
3 2,750 11-06-2018 15-06-2018 Enquire
Course Code:3017
4 2,750 13-08-2018 17-08-2018 Enquire
Course Code:3018
5 2,750 08-10-2018 12-10-2018 Enquire
Course Code:3019
6 2,750 10-12-2018 14-12-2018 Enquire
Course Code:3020

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 23-12-2018 27-12-2018 Enquire
Course Code:3135
2 3,250 04-03-2018 08-03-2018 Enquire
Course Code:3136
3 3,250 06-05-2018 10-05-2018 Enquire
Course Code:3137
4 3,250 01-07-2018 05-07-2018 Enquire
Course Code:3138
5 3,250 02-09-2018 06-09-2018 Enquire
Course Code:3139
6 3,250 04-11-2018 08-11-2018 Enquire
Course Code:3140

London

# Price ($) From
d-m-Y
To Action
1 4,250 01-01-2018 05-01-2018 Enquire
Course Code:4582
2 4,250 05-03-2018 09-03-2018 Enquire
Course Code:4583
3 4,250 07-05-2018 11-05-2018 Enquire
Course Code:4584
4 4,250 02-07-2018 06-07-2018 Enquire
Course Code:4585
5 4,250 03-09-2018 07-09-2018 Enquire
Course Code:4586
6 4,250 05-11-2018 09-11-2018 Enquire
Course Code:4587