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Office Manager Protocol for Planning VIP Visits

Office Manager Protocol for Planning VIP Visits

CUSTOMER SERVICE, OFFICE AND SECRETARIAL


Office Manager Protocol for Planning VIP Visits

Objectives:

The Protocol for Office Managers of VIP's course will train you in the essentials of:

  • Protocol Officer Skill Competencies, Ethics, and Honor
  • Personal Leadership, Emotional Intelligence, and Customer Service
  • Planning and orchestrating V.I.P. visits, meetings, ceremonies, and special events
  • Precedence, Titles and Forms of Address.
  • Protocol Event Planning Process
  • Office Management and Administrative Tools
  • Becoming a strategic asset using your finely honed talents to enhance business relationships.

Contents:

  • Realise their proper status and respective responsibilities.
  • Office Managers’ proper status and respective responsibilities.
  • Competencies, Ethics, and Honor
  • V.I.P. visits, meetings, ceremonies, and special events
  • Activating emotional intelligence.
  • The organization set-up and my location.
  • How to handle other high-ranking executives / owners.
  • Office staff and responsibilities.
  • General knowledge and job knowledge.
  • Precedence, Titles and Forms of Address.
  • Office Management and Administrative Tools.
  • 1st impressions.
  • Listening skills.
  • Styles of leaders.
  • Self-perception.
  • Self-management.
  • Social perception.
  • Social skills.
  • Performance management.

Who should attend?

This training is designed for professionals who require competency as an operational protocol officer – one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs.

  • Office managers of CEOs / General managers and executive secretaries at high-ranking staff offices.
  • Government and Industry Protocol Officers
  • Embassy Personnel
  • Government Relations, International Marketing and Sales Representatives
  • Meeting and Special Event Planners
  • International Corporate and Government Representatives
  • Administrative Professionals
  • Private Consultants

 

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,750 12-02-2018 16-02-2018 Enquire
Course Code:3537
2 2,750 30-04-2018 04-05-2018 Enquire
Course Code:3538
3 2,750 18-06-2018 22-06-2018 Enquire
Course Code:3539
4 2,750 13-08-2018 17-08-2018 Enquire
Course Code:3540
5 2,750 29-10-2018 02-11-2018 Enquire
Course Code:3541
6 2,750 17-12-2018 21-12-2018 Enquire
Course Code:3542

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 21-01-2018 25-01-2018 Enquire
Course Code:3645
2 3,250 18-03-2018 22-03-2018 Enquire
Course Code:3646
3 3,250 20-05-2018 24-05-2018 Enquire
Course Code:3647
4 3,250 22-07-2018 26-07-2018 Enquire
Course Code:3648
5 3,250 16-09-2018 20-09-2018 Enquire
Course Code:3649
6 3,250 18-11-2018 22-11-2018 Enquire
Course Code:3650

London

# Price ($) From
d-m-Y
To Action
1 4,250 22-01-2018 26-01-2018 Enquire
Course Code:4852
2 4,250 19-03-2018 23-03-2018 Enquire
Course Code:4853
3 4,250 21-05-2018 25-05-2018 Enquire
Course Code:4854
4 4,250 23-07-2018 27-07-2018 Enquire
Course Code:4855
5 4,250 17-09-2018 21-09-2018 Enquire
Course Code:4856
6 4,250 19-11-2018 23-11-2018 Enquire
Course Code:4857