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Preparing a  CEO Office Manager and an Executive Secretary

Preparing a CEO Office Manager and an Executive Secretary

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Preparing a  CEOOffice Manager and an Executive Secretary

Introduction: 

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

This course is designed to empower the skills of Senior Support Personnel across a range of disciplines. The program examines the key components  within each managerial element to build up a range of approaches and techniques for operating an efficient office. These elements include interpersonal, communication, organizational and time management competencies.The event is broken down by the day to broadly reflect the key components of the role. You will discover that such skills and techniques will be required in a blended and integrated way as you meet the challenges of your workplace. You will practice communication, organizational and planning skills on an ongoing and linked basis as you would within your normal working environment.

 

Objectives: 

After attending this program, delegates will be able to:

  1. State the role of an office manager of assistant.
  2. Increase your confident and self-esteem.
  3. Work under pressure without any breakdowns.
  4. Create competencies through continuous learning and assertiveness.
  5. Capture, store and manage activities.
  6. Learn classification schemes.
  7. Be a proactive strategic partner to your boss.
  8. Comply to different regulations and policies.

Contents: 

Module 1:

  1. Role of the Office Manager or Executive Assistant.
  2. What makes an effective executive secretary?
  3. Become a strategic partner to your boss.
  4. Taking responsibility and managing crises.

Module 2:

  1. An executive manager supportive role.
  2. Achieving confidence through assertiveness.
  3. Achieving demands of the workplace.
  1. Techniques that creates competency.

Module 3:

  1. Proactive support to managers.
  2. Manage tensions and disputes.
  3. Think outside the box.
  4. Working under pressure

Module 4:

  1. Document and records lifecycle.
  2. Capturing, storing and managing activities.
  3. Preserve and archive.
  4. Presentation and delivery.

Module 5:

  1. Metadata and indexing.
  2. Classification schemes.
  3. Searching and retrieving.
  4. Controls and security.
  5. Compliance to legislation, standards and regulations.

Module 6:

  1. Information auditing and creating surveys.
  2. Business case.
  3. Business classification scheme.
  4. Having an IT infrastructure.
  5. Model office and rollout.

 

Who should attend? 

  1. Office Administrators.
  2. Document Controllers.
  3. Supervisors Of Clerical And Administrative Staff.
  4. Executive Secretaries.
  1. Personal Assistants.
  2. Interested candidates of graduates and undergraduates.

 

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,950 26-02-2018 02-03-2018 Enquire
Course Code:2677
2 2,950 23-04-2018 27-04-2018 Enquire
Course Code:2678
3 2,950 25-06-2018 29-06-2018 Enquire
Course Code:2679
4 2,950 27-08-2018 31-08-2018 Enquire
Course Code:2680
5 2,950 22-10-2018 26-10-2018 Enquire
Course Code:2681
6 2,950 24-12-2018 28-12-2018 Enquire
Course Code:2682

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 07-01-2018 11-01-2018 Enquire
Course Code:2791
2 3,250 11-03-2018 15-03-2018 Enquire
Course Code:2792
3 3,250 13-05-2018 17-05-2018 Enquire
Course Code:2793
4 3,250 08-07-2018 12-07-2018 Enquire
Course Code:2794
5 3,250 09-09-2018 13-09-2018 Enquire
Course Code:2795
6 3,250 11-11-2018 15-11-2018 Enquire
Course Code:2796

London

# Price ($) From
d-m-Y
To Action
1 4,250 15-01-2018 19-01-2018 Enquire
Course Code:2905
2 4,250 19-03-2018 23-03-2018 Enquire
Course Code:2906
3 4,250 21-05-2018 25-05-2018 Enquire
Course Code:2907
4 4,250 16-07-2018 20-07-2018 Enquire
Course Code:2908
5 4,250 17-09-2018 21-09-2018 Enquire
Course Code:2909
6 4,250 19-11-2018 23-11-2018 Enquire
Course Code:2910