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  • A Professional Office Manager Protocol Preparation for Planning VIP Visits

A Professional Office Manager Protocol Preparation for Planning VIP Visits

A Professional Office Manager Protocol Preparation for Planning VIP Visits

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A Professional Office Manager Protocol Preparation for Planning VIP Visits

Introduction:

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

This course will give you the essentials to understand the protocol of office managers of VIP's. You will skills and competencies as well as ethics needed. Important topics will be covered such as the proper status and respective responsibilities, Office Managers’ proper status and respective responsibilities, competencies, ethics, and honor, V.I.P. visits, meetings, ceremonies, and special events, awakening emotional intelligence, the organization set up, handling other high ranking executives and owners, office staff and their responsibilities, general knowledge and job knowledge, precedence, titles and forms of address, administrative tools, first impression and halo error, styles of leadership, self-management, social skills and performance management

 

Objectives: 

After attending this course, participants will be able to:

  1. Understand Protocol Officer core competencies, ethics, and honor.
  2. Define  different concepts like leadership, emotional intelligence, and customer service.
  3. Plan and orchestrate  V.I.P. visits, meetings, ceremonies, and special events.
  4. Identify  precedence, titles and forms of address.
  5. Conduct a protocol event planning process.
  6. Apply office management and administrative tools.
  7. Become a strategic asset using your talents to empower business relationships.

Contents: 

Module 1:

  1. What is a proper status and a respective responsibility?
  2. Office Managers’ proper status and respective responsibilities.
  3. Competencies, ethics, and honor.

Module 2:

  1. V.I.P. visits, meetings, ceremonies, and special events.
  2. Awakening emotional intelligence.
  3. The organization set up.
  4. Locating my position.

Module 3:

  1. Handling other high ranking executives and owners.
  2. Office staff and their responsibilities.
  3. General knowledge and job knowledge.
  4. Precedence, titles and forms of address.

Module 4:

  1. Administrative tools.
  2. First impression and halo error.
  3. Listening skills.
  4. Styles of leadership.

Module 5:

  1. Self-perception.
  2. Self-management.
  3. Social perception.
  4. Social skills.
  5. Performance management.

Who should attend? 

  1. Office Managers Of CEOs or General Managers,
  2.  Executive Secretaries at high-ranking staff offices.
  3. Government and industry Protocol Officers.
  4. Embassy Personnel.
  5. Staff involved in Government Relations,
  6. International Marketing Representatives.
  7. Sales Representatives.
  8. Meetings and special events planners
  9. International Corporate Representatives.
  10. Government Representatives.
  11. Administrative Professionals.
  12. Private Consultants.
  13. Interested candidates.

 

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,950 12-02-2018 16-02-2018 Enquire
Course Code:2683
2 2,950 30-04-2018 04-05-2018 Enquire
Course Code:2684
3 2,950 18-06-2018 22-06-2018 Enquire
Course Code:2685
4 2,950 13-08-2018 17-08-2018 Enquire
Course Code:2686
5 2,950 29-10-2018 02-11-2018 Enquire
Course Code:2687
6 2,950 17-12-2018 21-12-2018 Enquire
Course Code:2688

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 14-01-2018 18-01-2018 Enquire
Course Code:2797
2 3,250 11-03-2018 15-03-2018 Enquire
Course Code:2798
3 3,250 13-05-2018 17-05-2018 Enquire
Course Code:2799
4 3,250 15-07-2018 19-07-2018 Enquire
Course Code:2800
5 3,250 09-09-2018 13-09-2018 Enquire
Course Code:2801
6 3,250 11-11-2018 15-11-2018 Enquire
Course Code:2802

London

# Price ($) From
d-m-Y
To Action
1 4,250 22-01-2018 26-01-2018 Enquire
Course Code:2911
2 4,250 19-03-2018 23-03-2018 Enquire
Course Code:2912
3 4,250 21-05-2018 25-05-2018 Enquire
Course Code:2913
4 4,250 23-07-2018 27-07-2018 Enquire
Course Code:2914
5 4,250 17-09-2018 21-09-2018 Enquire
Course Code:2915
6 4,250 19-11-2018 23-11-2018 Enquire
Course Code:2916