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Excellence in Written Communication Skills Especially Letter and Report Writing

Excellence in Written Communication Skills Especially Letter and Report Writing

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Excellence in Written Communication Skills Especially Letter and Report Writing

Introduction:

This course is proudly introduced to you by the International Academy of Human Resource Development(IAHRD). Our courses are customized to match your needs in which they are designed by experts who has a long practical experience in the field.

You can't have effective and clear communication without having the skills of communication. A clear communication prevent many breakdowns and misunderstandings among high, middle, and low level of management. It also permits breakdowns among the organization itself with the customers, suppliers, competitors and cooperation partners. The course will handle many topics such as the importance of written communication skills,professional written communications, effective and clear letter writing, professional report writing, the elements of a report, and persuasive communications.

 

Objectives: 

Participants attending the program will be able to:

  1. Improve their English language skills through being introduced to the formal language of letters and reports.
  2. Organize and prepare important documentsefficiently.
  3. Produce effective minutes, memos and reports.
  4. Avoid written communications common mistakes.
  5. Develop persuasive communications skills.
  6. Proof read and correct mistakes in own and others documents.
  7. Write mistake-free letters and reports effectively.

Contents: 

Module 1:

  1. The importance of written communications.
  2. Barriers to good communication.
  3. Formal English and grammar.
  4. Proofreading skills.
  5. Mistake-free writing.

Module 2:

  1. Planning, preparing and structuring your work.
  2. Guidelines for influential written communication. 
  3. Avoiding clichés.
  4. Choosing the right tone and style.
  5. Layout and presentation.

Module 3:

  1. Innovative note-taking system.  
  2. Drafting skills.
  3. What, how and when to write?
  4. Creating a bond with the reader through writing.

Module 4:

  1. Setting objectives.
  2. Sorting information. 
  3. Before writing the report.
  4. The components of a report.
  5. Interesting styles and presentations.

Module 5:

  1. Take in consideration your audience. 
  2. Be careful when choosing your words.
  3. Effective phrases to be used.
  4. Avoiding biased, sexist and damaging language.
  5. How to deliver bad news with the least consequences?

 

 

Who should attend? 

  1. Office Administrators.
  2. Office Managers.
  3. Supervisors of clerical and administrative staff.
  4. Executive Secretaries.
  5. Executives or personnel assisting senior management.
  6. Individuals with office management experience.
  7. Graduates and undergraduates who are interested in report, memos, and minutes writing.

 

Kuala Lumpur

no dates specified yet !

Istanbul

no dates specified yet !

London

no dates specified yet !