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Mastering Performance Management through Setting Objectives and KPI

Mastering Performance Management through Setting Objectives and KPI

HUMAN RESOURCES AND TRAINING


Mastering Performance Management through Setting Objectives and KPI’s

Introduction :

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

Many organizations put serious effort into deciding on the type of organization they would like to be. This is then written down in various forms such as Mission, Vision, Values or Core Competencies. In some organizations, employees adopt the good intentions expressed in such documents and the organization prospers as a result. In others, there is a disconnect between what the senior team want and what is delivered by the management and supervisory team. The consequence is that the organization says one thing and does another; which is a recipe for disillusion and failure.

Objectives:

At the end of this course, participants will be able to:

  1. Make the links between Performance Management and Corporate Strategy
  2. Link between performance management and corporate strategy.
  3. Link between Values and Behavior.
  4. Understand the organizational point of view in the Purposes of Performance Management.
  5. Describe the Purposes of Performance Management from an individual's point of view.
  6. Apply the best practices to overcome employee work-performance problems.

 

Content :

Module 1:

  1. The definition of Performance Management.
  2. The nature and scope of Performance Management.
  3. Strategic Performance Management.
  4. The Principles and Building Blocks of Effective Performance Management Setting.
  5. The effective role of HR, Managers, Supervisors and Team Leaders within Performance Management.

Module 2:

  1. What do we mean by ''Objectives'?
  2. Setting the right Objectives.
  3. Quantitative Objectives vs. Qualitative Objectives.
  4. SMART Objectives.
  5. Group discussion.

Module  3:

  1. What arethe KPIs? 
  2. The relationship between KPI and the objective.
  3. Defining the KPIs in the organization.
  4. Group discussion.
  5. What is the Balanced Scorecard?
  6. What is the purpose of the Balanced Scorecard?
  7. Why to conduct Employee Appraisals.

Module 4:

  1. Monitoring Employee Performance on a regular basis.
  2. Informaland formal approaches to addressing performance problems.
  3. Resolving absence and sick absence problem.
  4. Performance appraisal and the link to pay
  5. Forced Ranking and the Expected Distribution

Module 5:

  1. Feedback models and providing constructive and developmental feedback
  2. The importance of giving and receiving feedback.
  3. The 8 Steps to Effective Coaching
  4. Personal Development Planning (PDP).
  5. Close of program and final evaluation.

Who should attend?

  1. All Line Managers and Professionals.
  2. Team Leaders.
  3. Supervisors who are or will be responsible for the use and application of performance management and appraisal techniques.
  4. HR, ER or Personnel Staff.
  5. Training Officers.
  6. Interested candidates in general.

 

 

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 17-02-2020 21-02-2020 Enquire
Course Code:3682
2 3,250 20-04-2020 24-04-2020 Enquire
Course Code:3683
3 3,250 22-06-2020 26-06-2020 Enquire
Course Code:3684
4 3,250 17-08-2020 21-08-2020 Enquire
Course Code:3685
5 3,250 19-10-2020 23-10-2020 Enquire
Course Code:3686
6 3,250 21-12-2020 25-12-2020 Enquire
Course Code:3687

Kuala Lumpur

# Price ($) From
d-m-Y
To Action
1 2,950 23-02-2020 27-02-2020 Enquire
Course Code:4972
2 2,950 19-04-2020 23-04-2020 Enquire
Course Code:4973
3 2,950 21-06-2020 25-06-2020 Enquire
Course Code:4974
4 2,950 16-08-2020 20-08-2020 Enquire
Course Code:4975
5 2,950 18-10-2020 22-10-2020 Enquire
Course Code:4976
6 2,950 20-12-2020 24-12-2020 Enquire
Course Code:4977

London

# Price ($) From
d-m-Y
To Action
1 4,500 17-02-2020 21-02-2020 Enquire
Course Code:15027
2 4,500 13-04-2020 17-04-2020 Enquire
Course Code:15028
3 4,500 15-06-2020 19-06-2020 Enquire
Course Code:15029
4 4,500 10-08-2020 14-08-2020 Enquire
Course Code:15030
5 4,500 12-10-2020 16-10-2020 Enquire
Course Code:15031
6 4,500 14-12-2020 18-12-2020 Enquire
Course Code:15032

Doha

# Price ($) From
d-m-Y
To Action
1 3,250 02-03-2020 06-03-2020 Enquire
Course Code:2896
2 3,250 29-06-2020 03-07-2020 Enquire
Course Code:2897
3 3,250 26-10-2020 30-10-2020 Enquire
Course Code:2898