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Mastering Performance Management through Setting Objectives and KPI

Mastering Performance Management through Setting Objectives and KPI

HUMAN RESOURCES AND TRAINING


Mastering Performance Management through Setting Objectives and KPI’s

Introduction :

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

Many organizations put serious effort into deciding on the type of organization they would like to be. This is then written down in various forms such as Mission, Vision, Values or Core Competencies. In some organizations, employees adopt the good intentions expressed in such documents and the organization prospers as a result. In others, there is a disconnect between what the senior team want and what is delivered by the management and supervisory team. The consequence is that the organization says one thing and does another; which is a recipe for disillusion and failure.

Objectives:

At the end of this course, participants will be able to:

  1. Make the links between Performance Management and Corporate Strategy
  2. Link between performance management and corporate strategy.
  3. Link between Values and Behavior.
  4. Understand the organizational point of view in the Purposes of Performance Management.
  5. Describe the Purposes of Performance Management from an individual's point of view.
  6. Apply the best practices to overcome employee work-performance problems.

 

Content :

Module 1:

  1. The definition of Performance Management.
  2. The nature and scope of Performance Management.
  3. Strategic Performance Management.
  4. The Principles and Building Blocks of Effective Performance Management Setting.
  5. The effective role of HR, Managers, Supervisors and Team Leaders within Performance Management.

Module 2:

  1. What do we mean by ''Objectives'?
  2. Setting the right Objectives.
  3. Quantitative Objectives vs. Qualitative Objectives.
  4. SMART Objectives.
  5. Group discussion.

Module  3:

  1. What arethe KPIs? 
  2. The relationship between KPI and the objective.
  3. Defining the KPIs in the organization.
  4. Group discussion.
  5. What is the Balanced Scorecard?
  6. What is the purpose of the Balanced Scorecard?
  7. Why to conduct Employee Appraisals.

Module 4:

  1. Monitoring Employee Performance on a regular basis.
  2. Informaland formal approaches to addressing performance problems.
  3. Resolving absence and sick absence problem.
  4. Performance appraisal and the link to pay
  5. Forced Ranking and the Expected Distribution

Module 5:

  1. Feedback models and providing constructive and developmental feedback
  2. The importance of giving and receiving feedback.
  3. The 8 Steps to Effective Coaching
  4. Personal Development Planning (PDP).
  5. Close of program and final evaluation.

Who should attend?

  1. All Line Managers and Professionals.
  2. Team Leaders.
  3. Supervisors who are or will be responsible for the use and application of performance management and appraisal techniques.
  4. HR, ER or Personnel Staff.
  5. Training Officers.
  6. Interested candidates in general.

 

 

Istanbul

# Price ($) From
d-m-Y
To Action
1 3,250 24-02-2019 28-02-2019 Enquire
Course Code:3682
2 3,250 28-04-2019 02-05-2019 Enquire
Course Code:3683
3 3,250 30-06-2019 04-07-2019 Enquire
Course Code:3684
4 3,250 25-08-2019 29-08-2019 Enquire
Course Code:3685
5 3,250 27-10-2019 31-10-2019 Enquire
Course Code:3686
6 3,250 29-12-2019 02-01-2020 Enquire
Course Code:3687

Kuala Lumpur

# Price ($) From
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To Action
1 2,950 25-02-2019 01-03-2019 Enquire
Course Code:4972
2 2,950 22-04-2019 26-04-2019 Enquire
Course Code:4973
3 2,950 24-06-2019 28-06-2019 Enquire
Course Code:4974
4 2,950 19-08-2019 23-08-2019 Enquire
Course Code:4975
5 2,950 21-10-2019 25-10-2019 Enquire
Course Code:4976
6 2,950 23-12-2019 27-12-2019 Enquire
Course Code:4977

London

# Price ($) From
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To Action
1 4,500 18-02-2019 22-02-2019 Enquire
Course Code:15027
2 4,500 15-04-2019 19-04-2019 Enquire
Course Code:15028
3 4,500 17-06-2019 21-06-2019 Enquire
Course Code:15029
4 4,500 12-08-2019 16-08-2019 Enquire
Course Code:15030
5 4,500 14-10-2019 18-10-2019 Enquire
Course Code:15031
6 4,500 16-12-2019 20-12-2019 Enquire
Course Code:15032

Amsterdam

# Price ($) From
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To Action
1 4,500 04-03-2019 08-03-2019 Enquire
Course Code:2896
2 4,500 01-07-2019 05-07-2019 Enquire
Course Code:2897
3 4,500 28-10-2019 01-11-2019 Enquire
Course Code:2898

Athens

# Price ($) From
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To Action
1 4,500 25-02-2019 01-03-2019 Enquire
Course Code:7269
2 4,500 24-06-2019 28-06-2019 Enquire
Course Code:7270
3 4,500 21-10-2019 25-10-2019 Enquire
Course Code:7271

Barcelona

# Price ($) From
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1 4,500 18-02-2019 22-02-2019 Enquire
Course Code:7977
2 4,500 17-06-2019 21-06-2019 Enquire
Course Code:7978
3 4,500 14-10-2019 18-10-2019 Enquire
Course Code:7979

Copenhagen

# Price ($) From
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1 4,500 11-02-2019 15-02-2019 Enquire
Course Code:8685
2 4,500 10-06-2019 14-06-2019 Enquire
Course Code:8686
3 4,500 07-10-2019 11-10-2019 Enquire
Course Code:8687

Frankfurt

# Price ($) From
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1 4,500 04-02-2019 08-02-2019 Enquire
Course Code:9393
2 4,500 03-06-2019 07-06-2019 Enquire
Course Code:9394
3 4,500 30-09-2019 04-10-2019 Enquire
Course Code:9395

Madrid

# Price ($) From
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1 3,000 28-01-2019 01-02-2019 Enquire
Course Code:13065
2 3,000 27-05-2019 31-05-2019 Enquire
Course Code:13066
3 3,000 23-09-2019 27-09-2019 Enquire
Course Code:13067

Milan

# Price ($) From
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1 3,000 21-01-2019 25-01-2019 Enquire
Course Code:13638
2 3,000 20-05-2019 24-05-2019 Enquire
Course Code:13639
3 3,000 16-09-2019 20-09-2019 Enquire
Course Code:13640

Munich

# Price ($) From
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1 3,000 14-01-2019 18-01-2019 Enquire
Course Code:14346
2 3,000 13-05-2019 17-05-2019 Enquire
Course Code:14347
3 3,000 09-09-2019 13-09-2019 Enquire
Course Code:14348

Paris

# Price ($) From
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1 4,500 07-01-2019 11-01-2019 Enquire
Course Code:10695
2 4,500 06-05-2019 10-05-2019 Enquire
Course Code:10696
3 4,500 02-09-2019 06-09-2019 Enquire
Course Code:10697

Stockholm

# Price ($) From
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1 4,500 29-04-2019 03-05-2019 Enquire
Course Code:9987
2 4,500 26-08-2019 30-08-2019 Enquire
Course Code:9988
3 4,500 30-12-2019 03-01-2020 Enquire
Course Code:9989

Vienna

# Price ($) From
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1 4,500 29-04-2019 03-05-2019 Enquire
Course Code:11403
2 4,500 26-08-2019 30-08-2019 Enquire
Course Code:11404
3 4,500 23-12-2019 27-12-2019 Enquire
Course Code:11405

Zurich

# Price ($) From
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1 4,500 22-04-2019 26-04-2019 Enquire
Course Code:12111
2 4,500 19-08-2019 23-08-2019 Enquire
Course Code:12112
3 4,500 16-12-2019 20-12-2019 Enquire
Course Code:12113