Mastering Facilitation Skills and Understanding the Psychology of Groups

Introduction:

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

Coordination among members of large groups is extremely important to bring together diverse groups in cross functional medium to facilitate the process of gathering and sharing knowledge, solving problems and building better working relationships. An effective facilitator formulates and delivers the need structure to produce effective interactions. This course will help you in this field to facilitate effective and inclusive discussions, actions and learning.

Objectives :

After attending this course, participants will be able to:

1. Appreciate and understand the roles and responsibilities of a facilitator.
2. Apply different methods as a facilitator and improve your facilitation skills.
3. Conduct an effective group session with the right tools and interventions.
4. Define clear and accurate outcomes.
5. Increase personal self-awareness, presence and authority.

Content :

Module 1:

1. What is facilitation?
2. Other definitions of facilitation.
3. Principles for facilitators.
4. Different dimensions and modes.
5. The facilitators style impact.
6. How can the facilitators roles change?

Module 2:

1. Dealing with the psychology of the group.
2. Understanding Group Dynamics.
3. The positive and negative group dynamics.
4. What is Psychological Defensiveness and how to manage that?
5. Prevention of vital flaws in group decision-making.

Module 3:

1. The Role of the Facilitator
2. Group Dynamic Theory
3. Five Ways to Make Collective Knowledge Visible
4. Collective Creativity.

Module 4:

1. The meaning dimension and the process of confrontation.
2. Feelings Dimensions vs. Emotional Dimensions.
3. Facilitation cultural issues.
4. Appreciation of cultural differences.

Module 5:

1. Identifying the values of facilitation.
2. The essential need for Management Commitment.
3. The different roles of different important positions (Project Manager, Project Sponsor, Facilitator and Documenter).
4. A facilitated session planning, preparing, conducting and following up.
5. Management of difficult people.

Who should attend?

1. Any Manager or Leader who facilitates or runs meetings
2. Training, Development & HR Professionals
3. Any staff involved in team Initiatives
4. Managers who need to facilitate external groups
5. Interested candidates.