Mastering Performance Management through Setting Objectives and KPI

Mastering Performance Management through Setting Objectives and KPI

Mastering Performance Management through Setting Objectives and KPI’s Introduction : This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field. Many organizations put serious effort into deciding on the type of organization they would like to be. ..

Mastering Performance Management through Setting Objectives and KPI’s

Introduction :

This course is introduced to you by the International Academy of Human Resources Development (IAHRD). Our courses are specially designed to meet your needs, explained to you by experts with a long experience in the field.

Many organizations put serious effort into deciding on the type of organization they would like to be. This is then written down in various forms such as Mission, Vision, Values or Core Competencies. In some organizations, employees adopt the good intentions expressed in such documents and the organization prospers as a result. In others, there is a disconnect between what the senior team want and what is delivered by the management and supervisory team. The consequence is that the organization says one thing and does another; which is a recipe for disillusion and failure.

Objectives:

At the end of this course, participants will be able to:

  1. Make the links between Performance Management and Corporate Strategy
  2. Link between performance management and corporate strategy.
  3. Link between Values and Behavior.
  4. Understand the organizational point of view in the Purposes of Performance Management.
  5. Describe the Purposes of Performance Management from an individual's point of view.
  6. Apply the best practices to overcome employee work-performance problems.

 

Content :

Module 1:

  1. The definition of Performance Management.
  2. The nature and scope of Performance Management.
  3. Strategic Performance Management.
  4. The Principles and Building Blocks of Effective Performance Management Setting.
  5. The effective role of HR, Managers, Supervisors and Team Leaders within Performance Management.

Module 2:

  1. What do we mean by ''Objectives'?
  2. Setting the right Objectives.
  3. Quantitative Objectives vs. Qualitative Objectives.
  4. SMART Objectives.
  5. Group discussion.

Module  3:

  1. What arethe KPIs? 
  2. The relationship between KPI and the objective.
  3. Defining the KPIs in the organization.
  4. Group discussion.
  5. What is the Balanced Scorecard?
  6. What is the purpose of the Balanced Scorecard?
  7. Why to conduct Employee Appraisals.

Module 4:

  1. Monitoring Employee Performance on a regular basis.
  2. Informaland formal approaches to addressing performance problems.
  3. Resolving absence and sick absence problem.
  4. Performance appraisal and the link to pay
  5. Forced Ranking and the Expected Distribution

Module 5:

  1. Feedback models and providing constructive and developmental feedback
  2. The importance of giving and receiving feedback.
  3. The 8 Steps to Effective Coaching
  4. Personal Development Planning (PDP).
  5. Close of program and final evaluation.

Who should attend?

  1. All Line Managers and Professionals.
  2. Team Leaders.
  3. Supervisors who are or will be responsible for the use and application of performance management and appraisal techniques.
  4. HR, ER or Personnel Staff.
  5. Training Officers.
  6. Interested candidates in general.

 

 

times [ Istanbul ]

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2024-03-03 2024-3-7 3,250 Istanbul join enquire
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