Good Planning to Achieve an Integrated Quality Management Systems

Good Planning to Achieve an Integrated Quality Management Systems

Introduction:

This course is introduced to you by the International Academy of Human Resource Development (IAHRD). We are glad to tell you that our courses are especially designed for you by professionals and experts who have a long experience in the field. Assuring quality has become an important issue, so being able to use quality tools and conduct analysis in order to achieve this is extremely important these days.The course will handle important topics such as basic quality concepts, quality tools, quality assurance and Total Quality Management TQM.

Objective: 

Participants will be trained to gain: 

1. Evaluate the skills and resources needed to implement TQM processes.
2. Emphasize on soft skills for achieving world class standards.

1. Understand different and up-to-date concepts of TQM.
2. Appreciate the role TQM plays and will play in your organization.
3. Review current strategies to improve them in order to have the best quality.
4. Gain competitive advantage through the science of TQM.
5. Develop their personal and interpersonal skills.
6. Develop an action plan to help themselves, their bosses and other colleagues work in more effective and efficient ways.

Contents: 

Module 1:

1. Basic quality concepts.
2. Quality costs and productivity.
3. Quality measurement

Module 2.

1. Introduction to quality tools.
2. Quantitative data analysis.
3. Run charts.
4. Scatter Diagrams.
5. Pareto Charts.
6.  

Module 3:

1. Cause-and-effect diagrams.
2. Sampling plans.
3. Quality assurance.

1. The ISO 9000:2000 model for quality assurance and management.

Module 4:

1. The 6ċ Model to implement Total Quality Management (TQM).
2. Quality tools II.
3. Process capability.
4. Importance of forecasting.
5. Control charts and how to apply them.
6. Design of experiments.

Module 5:

1. Conducting on-site audit activities.
2. Gathering and verifying information.
3. Evidence, methods and procedures for gathering evidence.
4. Professional writing of audit findings.
5. Checking non-conformities, compliances and opportunities for Improvements.
6. Audit team performance and effective communications.
7. Risk management and contingency plans.

Module6:

1. Determining process capability.
2. Control Charts.
3. Introduction to design of experiments.

Who should attend? 

1. Middle To Senior Management Officials.
2. Quality, Production And Operations Planners.
3.  General Managers.
4. Functional Managers.
5. Support Personnel.
6. Team Leaders.
7.  Program Managers.